WHAT IS AN INSURANCE ADJUSTOR?
An Insurance Adjustor is employed by the Insurance Company, and is often referred to as the 'file handler'.

The adjustor is normally located at the home office - to oversee the entire claim process. The adjustor has final say and management power over claim transactions.
 
WHAT IS AN INSURANCE APPRAISER?
An Appraiser appraises your vehicle, they are normally out in the field from day to day. They can be either employed by the insurance company or a member of an independent appraisal company.

The Appraiser will be the one to physically assess the damage of your vehicle.
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