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TESTIMONIALS
Long term relationships and trust
are an active ingredient at our shop. When you have been in an accident,
you want the car fixed. But you also want the repairs to last - and you
want to be able to ask questions and feel comfortable. Below are three
letters of many that we have received over our 16 years of business.
Dear
Steve,
Here are some before and after pictures of the bodywork your
shop performed on my vehicle. I think my car looks better
now than it did before the accident. Your quality of workmanship
and thoroughness are outstanding and I would highly recommend
Bumper to Bumper to anyone seeking expert autobody repairs.
I
also appreciate the extras, like the way you clean and vacuum
the car interior and wash the outside. It reflects what seems
to be your shop's philosophy: dedication to quality and customer
satisfaction. I appreciate the team efforts of you, Tim and
Scott and your secretary (who picked me up from work so I
could get my car when it was ready). Thank you for a job well
done.
Sincerely,
Kevin
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Dear Steve:
I want to write a short
note to let you know what a great job you did on my 1995 Chevy
S-10 pickup. The front end suffered very heavy damage and
quite frankly, I didn't think it would be possible to bring
it back to 'original' - not only did you bring it back, you
took the time to remove a small dent on the driver's door.
You also have done body
work on my daughter's 1995 Nissan 200SX, and with equal results.
I'd like to thank you for a great job. My truck looks like
new! If you need any references, please feel free to call.
Thank you,
Terry and Sandy
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Dear
Steve:
Needless to say, I'm embarrassed having bothered you about the
brake problem which, as it turned out, was not accident related.
I do appreciate very much your having taken all the time and
trouble you took to investigate the matter, and get it repaired
even though it wasn't really your responsibility. I might add
that this experience only reinforces my enthusiasm for the way
you do business. As you must know, I am already one of your
bigger fans, and now you have gone up another notch!
It has been my experience that few, if any small businessmen
can match your honesty, integrity and reputation for high quality
work done right and at a fair price. Keep up the good work!
I have already recommended your shop to several people, and
will surely continue to do so. Also, please feel free to give
my name as a reference anytime, though I can't imagine you would
need to do so. Thanks again, and all best wishes.
Sincerely,
John
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